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“I wanted to send a note of gratitude to you concerning Mike Perryman…Mike always has my best interest in mind, as well as my budget…and this keeps me coming back to your dealership rather than finding a local mechanic who may charge less, but doesn’t give the same level of customer service and convenience”
-Chrisitanna, Spring Hill
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“The Customer Service is so efficient when I drive up that I sometimes feel bad when I mention that I have spoken to Mr. [Charles] Caldwell, however the information is completed by whomever comes out and passed to the proper person. I was told by the first owner of this vehicle that, “Mr. Caldwell is the only one that I do business with and I would appreciate it if you would maintain that relationship”. As of today, I do not regret that torch being passed to me to continue the association with Charles Caldwell”
-Bessie, Owner of 2006 Honda Ridgeline
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“Month after month, year after year, you’ve accommodated the care of the Honda Odyssey, 2000, and now our Accord. Just in case you don’t know it, your excellent service and consistent care is the biggest reason we keep coming back to D. Waltrip for both purchases and service”
-Linda
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“I am writing once again to express my happiness with the great customer service I received last week…your service advisors are always pleasant to work with”
-Rhonda
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“Recently while Mike [Perryman] was on vacation, Bryan Bock stepped in. My interactions with him have been equally reassuring. After the needed service, I was impressed with the way Bryan and the service manager, Archie Becquet, responded to my concerns and fixed a problem for which they could have easily not accepted responsibility. This action made me feel like part of the Waltrip family and certainly increased our loyalty to Honda and your dealership”
-John S.
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“Jimmy Weddington was my Service Rep and I cannot say enough good things about him. He is truly a professional; it is obvious he wants to do the right thing, as well as please his customers…I have always trusted Jimmy to ensure that my cars are well-serviced and he has never disappointed”
-Donna H.
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“Just a note to say thank you to everyone who helped us this weekend with the purchase of our new Fit…we are so pleased with our new car and the experience we had there at Darrell Waltrip!”
-Amy K.
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“I had my van serviced and detailed this week. My van hadn’t looked that good since I bought it! Also thank Greg Schmidt for continuing to help me long after the sale of the van has passed. He, too goes above the call of duty to take care of customers”
-Leah J.
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“Thanks for the recent 1st time service on our ’90 Accord LX. We are new to this area and appreciate such attentive and courteous service”
-John C.
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“Thank you so much for your assistance in getting the seat belt on my CR-V replaced. The entire process was easy”
-Georgianne T.
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“Thank you for the exceptional Customer Care”
-Patricia J.
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“Just want to thank you for all the great service you have provided me. Everyone I have worked with have always been happy, professional & very helpful”
-Meg S.
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“I want to thank you for your help and listening to me. Everyone that works with you did a great job…Thank you again for the great service”
-Mignon B.
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“The oil changes are so quick, I barely get my newspaper opened before they are calling my name to tell me that they have finished with the car. No one ever WANTS to take their car in for service, but I feel that DW Honda Service makes this necessary chore a pleasure. If there is a Gold Standard for automobile service, this is it”
-Cynthia H.
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